International Return Policy
At Techiozo, we strive to provide you with the best shopping experience. We understand that sometimes a product may not meet your expectations or arrive in perfect condition. In such cases, we offer a hassle-free international return policy to ensure your satisfaction. Please read the following information to understand the details of our return policy.
1. Damaged or Faulty Items:
If the item you received is damaged or faulty, we apologize for the inconvenience caused. We are committed to resolving the issue promptly. Please contact us via email at help@techiozo.com within 14 days of receiving the product to discuss your options. Our customer support team will guide you through the return process and help you choose the most suitable solution. To assist us in processing your return request, kindly provide us with your order details, including the receipt or proof of purchase.
2. Initiate a Return:
To initiate a return, please contact our customer support team at help@techiozo.com. They will provide you with the necessary instructions and guide you through the process. Please note that all returns should be sent to our UK address, which will be provided to you by our customer support team. Kindly ensure that the item is securely packaged to prevent any damage during transit.
3. Return Requirements:
To be eligible for a return, please ensure that:
- The item is in its original condition and packaging.
- The item is unused and free from any damage, scratches, or marks.
- All original accessories, tags, manuals, and promotional materials are included.
- The return request is initiated within the specified time frame mentioned above.
4. Refund Process:
Once we receive your returned item, our team will inspect it to ensure it meets the return requirements mentioned above. If the item is approved for a refund, we will initiate the refund process. Please note that the refund will be issued using the original payment method used during the purchase. The refund amount may vary depending on any applicable deductions, such as shipping fees or restocking charges.
5. Non-Returnable Items:
Certain items are exempt from our return policy due to hygiene reasons or other restrictions. These items include:
- Any items that were pre-lubed
Please carefully review the product description and specifications before making a purchase to ensure that the item is eligible for a return.
6. Contact Us:
If you have any questions or concerns regarding our international return policy, please don't hesitate to contact us. You can reach our customer support team via email at help@techiozo.com. We are here to assist you and provide the best possible solution.
Note: This return policy is applicable to international customers. If you are located within the United Kingdom, please refer to our UK return policy for specific details.
We value your trust and aim to deliver a seamless shopping experience. Thank you for choosing Techiozo!
Last updated: 07/02/2023
At Techiozo, we strive to provide you with the best shopping experience. We understand that sometimes a product may not meet your expectations or arrive in perfect condition. In such cases, we offer a hassle-free international return policy to ensure your satisfaction. Please read the following information to understand the details of our return policy.
1. Damaged or Faulty Items:
If the item you received is damaged or faulty, we apologize for the inconvenience caused. We are committed to resolving the issue promptly. Please contact us via email at help@techiozo.com within 14 days of receiving the product to discuss your options. Our customer support team will guide you through the return process and help you choose the most suitable solution. To assist us in processing your return request, kindly provide us with your order details, including the receipt or proof of purchase.
2. Initiate a Return:
To initiate a return, please contact our customer support team at help@techiozo.com. They will provide you with the necessary instructions and guide you through the process. Please note that all returns should be sent to our UK address, which will be provided to you by our customer support team. Kindly ensure that the item is securely packaged to prevent any damage during transit.
3. Return Requirements:
To be eligible for a return, please ensure that:
- The item is in its original condition and packaging.
- The item is unused and free from any damage, scratches, or marks.
- All original accessories, tags, manuals, and promotional materials are included.
- The return request is initiated within the specified time frame mentioned above.
4. Refund Process:
Once we receive your returned item, our team will inspect it to ensure it meets the return requirements mentioned above. If the item is approved for a refund, we will initiate the refund process. Please note that the refund will be issued using the original payment method used during the purchase. The refund amount may vary depending on any applicable deductions, such as shipping fees or restocking charges.
5. Non-Returnable Items:
Certain items are exempt from our return policy due to hygiene reasons or other restrictions. These items include:
- Any items that were pre-lubed
Please carefully review the product description and specifications before making a purchase to ensure that the item is eligible for a return.
6. Contact Us:
If you have any questions or concerns regarding our international return policy, please don't hesitate to contact us. You can reach our customer support team via email at help@techiozo.com. We are here to assist you and provide the best possible solution.
Note: This return policy is applicable to international customers. If you are located within the United Kingdom, please refer to our UK return policy for specific details.
We value your trust and aim to deliver a seamless shopping experience. Thank you for choosing Techiozo!
Last updated: 07/02/2023